This Privacy Policy explains how Kolkata Language Academy processes personal data in connection with its website, course inquiries, enrolment, small-group language courses, online consultations, and related administrative activities.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, restriction of certain processing, or objection to processing based on our legitimate interests. Where processing is based on consent, you may withdraw consent for future processing.
To make a privacy request, provide enough information for us to identify the relevant records and assess the request. We may decline or limit a request where the law permits, including where retention is required for legal, accounting, or operational reasons.
We retain personal data for the period needed to manage inquiries, enrolment, attendance, course administration, payment records, dispute handling, and legal or accounting obligations. When data is no longer required, we delete it or anonymise it in a practical and secure manner.
Any material update will be reflected on this page, and the revised version will apply from its stated effective date. Where a change is significant, we may also provide a separate notice through a reasonable communication channel.
We use personal data to respond to inquiries, assess course suitability, arrange group and timetable matching, confirm course terms, manage enrolment, deliver scheduled lessons and guided practice, track progress, administer payments, maintain records, support website functionality, and meet legal, accounting, and security obligations.
We may share personal data with service providers that support website hosting, communications, scheduling, payment processing, online class delivery, and related administrative functions. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data where required to comply with law, court orders, lawful requests from public authorities, or to protect our rights, users, staff, or property. We may also share information in connection with a dispute, investigation, or similar legal process.
We may process identification details, contact details, course preferences, level screening information, timetable choices, payment-related records, attendance information, lesson progress notes, and technical data such as device or browser information when you use our website or online lessons.
We collect personal data from course inquiries, booking and enrolment forms, level screening, online consultations, communications by phone or email, payment interactions, and information generated through website use or online class participation.
Our website may use essential cookies to support site operation, session cookies to maintain form or navigation continuity, and limited preference or analytics cookies to understand usage and improve service delivery. Cookie use is kept to what is reasonably necessary for the website and related services.
You may manage cookies through your browser controls and, where available, any cookie notice or preference tool on the website. Some cookies are necessary for basic site functions, and disabling them may affect performance or access to certain features.
